Call Center Demo and Conference
May 15-17, 2006
Orlando, Florida

This year’s conference will provide you the knowledge and motivation you’re looking for to advance your business skills, performance levels and productivity.

You’ll network with your peers and industry leaders – get their take on what works, and what doesn’t and make lasting contacts within the industry.

Contact: http://www.callcenterdemo.com/index.jhtml

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Customer Care & Services Forum (CCSF)
June 12-14, 2006
Las Vegas, Nevada

The CCSF Retreat will provide you with in-depth and comprehensive case studies, workshops, panel discussions, site tours, numerous networking opportunities and a world-class solution showcase featuring today's top industry suppliers. Join us in Vegas and walk away with invaluable insights on the latest trends, innovations and skills you need to deliver a top notch customer contact center.

Contact: http://www.sharedinsights.com

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The ICCM 2006 Conference provides learning opportunities based exclusively on end-user experiences and insights in sessions led by the best and brightest contact center practitioners from across a wide range of vertical industries. In addition to our highly-rated traditional customer service management and technology sessions, the ICCM program features new personal and professional development content designed to help you align contact center activities with business goals and objectives. Drawing on real-life examples from some of the industry's top practitioners, you'll learn how to approach challenges at a strategic level, and examine the tools, technologies and processes to move from "Point A" to "Point B".

Contact: http://www.iccmchicago.com/iccmchi/v42/index.cvn

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Annual Call Center Exhibition (ACCE)
September 11-13, 2006
Seattle, Washington

The Knowledge Exchange conference delivers unprecedented educational opportunities for all levels of contact center professionals. Join in Pre-Conference Seminars, Conference Sessions and Networking events with industry peers and find out what works – and more importantly – what doesn’t.

ACCE is the ONE place to access the 'best of the best' in the industry and receive all the latest industry information you need to succeed.

Contact: http://www.accecmp.com/

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Information Security Management Conference
September 18-20, 2006
Las Vegas, Nevada

This conference is designed for experienced information security managers and those who have information security management responsibilities. This two-and-one-half-day event will feature a series of information security managerial sessions as well as others focusing on information security program issues.

Contact: http://www.isaca.org/template.cfm?section=home

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