Support

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Our Commitment to Quality

To ensure the highest quality support, Cerebit provides a comprehensive Customer Support Plan, which includes escalation procedures, response time and resolution targets.

Your satisfaction is our highest priority and we will work diligently with you to resolve all your support needs.

Getting Support

Customer support is provided either by phone or e-mail. In either case, please be prepared to provide your name, telephone number, e-mail address, version of software and as much detail as possible regarding the nature of the problem.

To receive telephone support, please call 800-842-8556.

To receive e-mail support, please send an e-mail to: support@cerebit.com.

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