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To ensure the highest quality support, Cerebit provides a comprehensive Customer Support Plan, which includes escalation procedures, response time and resolution targets.
Your satisfaction is our highest priority and we will work diligently with you to resolve all your support needs.
Customer support is provided by e-mail. Please provide your name, company name, telephone number, e-mail address, version of software and as much detail as possible regarding the nature of the problem.
To receive e-mail support, please send an e-mail to: support_team@cerebit.com.
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